FAQs
How should I store my sourdough bread?
For the best texture and flavor, store your sourdough at room temperature in a paper bag or wrapped in a clean kitchen towel. Avoid sealing it in plastic while the crust is still fresh, as it may become soft.
If you won’t finish it within 2–3 days, we recommend slicing and freezing it.
How long does sourdough stay fresh?
Our sourdough stays fresh at room temperature for about 2–3 days. For longer storage, we recommend slicing and keeping it in the freezer. Frozen sourdough can stay fresh for up to 1–2 months. Simply toast or reheat when ready to enjoy.
Can I store sourdough in the chiller?
We do not recommend storing sourdough in the refrigerator, as it can dry out and become stale faster.
How do I reheat sourdough to make it crispy again?
• Preheat oven to 180°C
• Lightly sprinkle water on the crust
• Bake for 5–8 minutes
The crust will become crispy again and the inside soft and warm.
Why is my sourdough slightly sour?
The mild tang comes from natural fermentation using levain (natural starter). The long fermentation process develops deeper flavor and makes the bread easier to digest
Does your sourdough contain commercial yeast?
No. Our sourdough is naturally leavened using wild yeast and bacteria from our house-made levain.
Why is the texture different from regular bread?
Sourdough has an open crumb (air pockets) and a chewy texture. This is a result of natural fermentation and high hydration dough.
Is your sourdough made with stone-ground flour?
We incorporate stone-ground flour into our bread, which helps retain more natural nutrients and gives a deeper, fuller flavor.
Do you offer delivery?
Yes, we offer delivery within peninsular Malaysia.
How is the bread packed for delivery?
Delivery is arranged by our courier service agent, so exact timing cannot be guaranteed. Usually, orders arrive the next day after dispatch. We appreciate your understanding that occasional delays may happen due to traffic or logistics.
When will my order be delivered?
Delivery is arranged based on our baking schedule, usually every Tuesday. Exact timing will be confirmed after your order is placed. Please ensure someone is available to receive the bread.
What if I’m not at home during delivery?
Please make sure someone is available to receive the order. We are not responsible for bread left unattended after delivery.
What if my bread is damaged during delivery?
Please contact us immediately (within the same day) with a photo. We’ll review and assist accordingly.
Do you offer self-pickup?
Yes! Self-pickup is available at Tokun Hill/Taman Sukun. Pickup details will be shared after order confirmation.
Can I arrange my own courier like Lalamove to collect my order?
Yes! You are welcome to arrange your own courier for pickup. Please make sure to coordinate the pickup time with us.
How is the bread packed for delivery?
Our sourdough is packed carefully to maintain freshness while keeping packaging simple and environmentally conscious. We avoid excessive plastic and unnecessary materials whenever possible.
Is the bread vacuum-packed?
No, our sourdough is not vacuum-packed. We keep it simple and fresh, using eco-friendly packaging that preserves the crust and natural texture.
What should I bring to the class?
All ingredients, tools, and equipment are provided during the workshop. You only need to bring:
A small container (8cm(H) x 5cm(D)) to take home your sourdough starter
A bread container large enough to fit 2 loaves about the size of Gardenia bread
We also encourage eco-friendly practices by using reusable containers whenever possible
Can I join if I’m from another state?
Absolutely! We’ve welcomed participants traveling from Sabah, Sarawak, Pahang, Perlis, Perak, Kedah, and beyond. Your journey and enthusiasm are always appreciated.
How long is the workshop?
The workshop is held over 2 days:
- Day 1: 11:00 AM – 5:00 PM
- Day 2: 9:00 AM – 12:00 PM
Please be punctual, as each session is hands-on and we want everyone to fully enjoy the experience.
Will I get to take my bread home?
Yes! You’ll bring home your freshly baked sourdough, along with the knowledge to bake again at home.
How do I book a workshop?
Booking is simple: message us directly via WhatsApp.
How do I confirm my workshop booking?
Your spot in the workshop is confirmed only after full payment is received. Once we receive your payment, we’ll send a location and details of the workshop.
Please note that unpaid bookings cannot be reserved, as spots are limited for our small, hands-on classes.
Can I transfer my booking to someone else?
Yes, bookings can be transferred to another participant with prior notice.
What if I need to cancel?
Please note that no cancellations are allowed.
However, you may transfer your booking or change the workshop date as long as it is not last-minute. We will do our best to help you find a replacement participant if needed.
Do I need prior baking experience?
No! Our workshops are beginner-friendly. We guide you step by step from starter to finished loaf, so anyone can join and enjoy hands-on sourdough baking.
How many people are in each class?
We keep classes small and intimate, so you get personal guidance and attention. Each session typically has maximum 5 participants.